Feedback

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our services your child s immunisations and newborn screening history pip gives you the opportunity to reschedule your child s health review if the appointment offered is not convenient who are children and family services at hampshire isle of wight healthcare nhs foundation trust we support children and parents carers of children aged from 0 19 years old and deliver the healthy child programme across hampshire we provide families with a programme of screening immunisations health and development reviews supplemented by advice around health wellbeing and parenting our children and family services are split into specialist teams that focus on everything from vaccinations to healthy living advice take a look at our service page for more information please note if you require urgent medical attention please contact your gp visit an nhs walk in centre or call visit nhs 111 if it is an emergency please dial 999 or visit your local accident and emergency department a e","searchSummary":"\nAbout\n\n\nPIP is our Parent Information Portal, which is an online platform provided for parents and carers by the Child and Family Teams in Hampshire & Isle of Wight Healthcare NHS Foundation Trust.\n\n\nFrom PIP you can access information and helpful resources for your child(ren) including routine health appointment letters for our services, your child’s immunisations and newborn screening history. PIP gives you the opportunity to reschedule your child’s health review if the appointment offered is not convenient. \n\n\nWho are Children and Family Services at Hampshire & Isle of Wight Healthcare NHS Foundation Trust.\n\n\nWe support children and parents/carers of children aged from 0-19 years old and deliver the Healthy Child Programme across Hampshire. \n\n\nWe provide families with a programme of screening, immunisations, health and development reviews, supplemented by advice around health, wellbeing and parenting. \n\n\nOur Children and Family Services are split into specialist teams that focus on everything from vaccinations to healthy living advice. Take a look at our Service page for more information.\n\n\nPlease note; if you require urgent medical attention please contact your GP, visit an NHS walk-in centre or call/visit NHS 111.\n\n\n If it is an emergency please dial 999 or visit your local Accident and Emergency Department (A&E).\n","historicUrls":["/about"],"advisoryLock":{"username":"admin","title":"admin","_id":"cm6onrx0200040ihrdjfoneao","updatedAt":"2025-02-03T06:18:28.720Z"},"body":{"type":"area","items":[{"_id":"w58470635344248423","type":"apostrophe-rich-text","content":"<h2>About</h2>\n\nPIP is our Parent Information Portal, which is an online platform provided for parents and carers by the Child and Family Teams in Hampshire & Isle of Wight Healthcare NHS Foundation Trust.\n\nFrom PIP you can access information and helpful resources for your child(ren) including routine health appointment letters for our services, your child’s immunisations and newborn screening history. 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By using The Hampshire & IOWH Parent Portal you agree to the following statement:\n\n\nPrivacy\n\n\nYour privacy is important to us, for this reason we have designed a privacy statement which will outline how we protect your privacy. We ask you to read this statement so that you can make an informed decision regarding creating your account.\n\n\nSharing of Information\n\n\nThe Hampshire & IOWH Parent Portal is designed so you, as the user, have complete control over who you connect with and what information you share with them.\n\n\nSafety\n\n\nWhilst the Hampshire & IOWH Parent Portal sits on a secure platform, and the chance of a data breach is very unlikely, we cannot absolutely guarantee the safety of the Hampshire & IOWH Parent Portal. As the user you will need to make sure your login in details are kept confidential and not shared with anyone. You will also need to be aware of your surroundings, and we advise you to only login to your account when you are in a private space.\n\n\nSetting up your account\n\n\nWhen setting up your account you must agree to the following information:\n\n\n\t\n1. that you will not provide false information;\n\t\n2. that you will keep all your information updated;\n\t\n3. that you will not share your login details including your password with anyone;\n\n\n\n4. that you will respect other users, including NHS staff, at all times.\n\n\nTerminations\n\n\nIf you violate the spirit of this agreement the Hampshire & IOWH Parent Portal can suspend or terminate your account. This decision will be sent to you via email or you will receive a notification the next time you try to enter your account.\n\n\nOther Applications\n\n\nThe Hampshire & IOWH Parent Portal does contain links to other applications which are not owned or controlled by Hampshire & IOWH. Hampshire & IOWH cannot take responsibility for the content or general practices of these applications.\n\n\nChanges to Agreement\n\n\nThis agreement may be updated from time to time. In this event, the Hampshire & IOWH Parent Portal will always notify users of the changes and ask for your ongoing consent.\n","historicUrls":["/terms-of-service"],"advisoryLock":{"username":"admin","title":"admin","_id":"cm6ontp0q000b0ihrghkwhx4g","updatedAt":"2025-02-03T06:21:51.803Z"},"body":{"type":"area","items":[{"_id":"w897578469936429257","type":"apostrophe-rich-text","content":"<h4>Terms of service</h4>\n\nThis statement governs the terms of service between you, the user, and Hampshire & IOWH NHS Foundation Trust Parent Portal. By using The Hampshire & IOWH Parent Portal you agree to the following statement:\n\nPrivacy\n\nYour privacy is important to us, for this reason we have designed a privacy statement which will outline how we protect your privacy. We ask you to read this statement so that you can make an informed decision regarding creating your account.\n\nSharing of Information\n\nThe Hampshire & IOWH Parent Portal is designed so you, as the user, have complete control over who you connect with and what information you share with them.\n\nSafety\n\nWhilst the Hampshire & IOWH Parent Portal sits on a secure platform, and the chance of a data breach is very unlikely, we cannot absolutely guarantee the safety of the Hampshire & IOWH Parent Portal. As the user you will need to make sure your login in details are kept confidential and not shared with anyone. You will also need to be aware of your surroundings, and we advise you to only login to your account when you are in a private space.\n\nSetting up your account\n\nWhen setting up your account you must agree to the following information:\n\n<ul>\n\t<li>1. that you will not provide false information;</li>\n\t<li>2. that you will keep all your information updated;</li>\n\t<li>3. that you will not share your login details including your password with anyone;</li>\n</ul>\n\n4. that you will respect other users, including NHS staff, at all times.\n\nTerminations\n\nIf you violate the spirit of this agreement the Hampshire & IOWH Parent Portal can suspend or terminate your account. This decision will be sent to you via email or you will receive a notification the next time you try to enter your account.\n\nOther Applications\n\nThe Hampshire & IOWH Parent Portal does contain links to other applications which are not owned or controlled by Hampshire & IOWH. Hampshire & IOWH cannot take responsibility for the content or general practices of these applications.\n\nChanges to Agreement\n\nThis agreement may be updated from time to time. In this event, the Hampshire & IOWH Parent Portal will always notify users of the changes and ask for your ongoing consent.\n"}]},"_url":"/terms-of-service","_originalWidgets":{"w897578469936429257":{"_id":"w897578469936429257","type":"apostrophe-rich-text","content":"<h4>Terms of service</h4>\n\nThis statement governs the terms of service between you, the user, and Hampshire & IOWH NHS Foundation Trust Parent Portal. By using The Hampshire & IOWH Parent Portal you agree to the following statement:\n\nPrivacy\n\nYour privacy is important to us, for this reason we have designed a privacy statement which will outline how we protect your privacy. We ask you to read this statement so that you can make an informed decision regarding creating your account.\n\nSharing of Information\n\nThe Hampshire & IOWH Parent Portal is designed so you, as the user, have complete control over who you connect with and what information you share with them.\n\nSafety\n\nWhilst the Hampshire & IOWH Parent Portal sits on a secure platform, and the chance of a data breach is very unlikely, we cannot absolutely guarantee the safety of the Hampshire & IOWH Parent Portal. As the user you will need to make sure your login in details are kept confidential and not shared with anyone. You will also need to be aware of your surroundings, and we advise you to only login to your account when you are in a private space.\n\nSetting up your account\n\nWhen setting up your account you must agree to the following information:\n\n<ul>\n\t<li>1. that you will not provide false information;</li>\n\t<li>2. that you will keep all your information updated;</li>\n\t<li>3. that you will not share your login details including your password with anyone;</li>\n</ul>\n\n4. that you will respect other users, including NHS staff, at all times.\n\nTerminations\n\nIf you violate the spirit of this agreement the Hampshire & IOWH Parent Portal can suspend or terminate your account. This decision will be sent to you via email or you will receive a notification the next time you try to enter your account.\n\nOther Applications\n\nThe Hampshire & IOWH Parent Portal does contain links to other applications which are not owned or controlled by Hampshire & IOWH. Hampshire & IOWH cannot take responsibility for the content or general practices of these applications.\n\nChanges to Agreement\n\nThis agreement may be updated from time to time. In this event, the Hampshire & IOWH Parent Portal will always notify users of the changes and ask for your ongoing consent.\n"}},"_children":[]},{"_id":"ckzmrnax8002r0hjn37luarlk","published":true,"loginRequired":"","trash":false,"type":"phr-pages-module","title":"Privacy statement","slug":"/privacy-statement","viewUsersIds":[],"viewGroupsIds":[],"editUsersIds":[],"editGroupsIds":[],"docPermissions":[],"tags":[],"orphan":false,"rank":14,"path":"/privacy-statement","level":1,"createdAt":"2022-02-14T14:02:36.428Z","titleSortified":"privacy statement","updatedAt":"2025-02-03T06:29:20.515Z","highSearchText":"privacy statement privacy statement privacy statement privacy statement phr pages module","highSearchWords":["privacy","statement","phr","pages","module"],"lowSearchText":"privacy statement privacy statement privacy statement privacy statement phr pages module privacy statement introduction we are committed to protecting and respecting your privacy the following privacy statement applies to the hampshire isle of wight healthcare nhs foundation trust parent portal in its entirety and sets out how your personal data is handled by us we strongly recommend that you take some time to read this policy carefully to understand how we treat your personal data what information do we collect information you provide we collect information directly from you in a number of ways you have a choice about the data we collect when you are asked to provide data you may decline however some information will need to be provided in order to have a hampshire iowh parent portal account this will include your email and password the hampshire iowh parent portal also uses cookies cookies are small text files that save and retrieve information about your visit such as how you entered and navigated the portal and what information was of interest to you in addition to this if you personalise any part of the hampshire iowh parent portal the information is stored in a cookie and is remembered for your next visit cookies provide an anonymised label for each user if you are uncomfortable with the use of cookies you can disable cookies on your electronic device by changing the settings in the preferences or options menu in your internet browser data may be collected when you enter information as part of your child s hampshire iowh parent portal personal record when this data is collected we will notify you as to why we are asking you for this information and how this information will be used it is completely up to you whether or not you provide it and if you do not feel comfortable providing this information you are under no obligation to do so the hampshire iowh parent portal uses a temporary session cookie to reference the active server session the cookie is in memory only and is not active after the browser session is closed networks and devices when you access the hampshire iowh parent portal we use technology to collect information indirectly such as your internet address ip address which is then kept in our internet logs this is collected for aggregate information purposes and represents statistical data about our users browsing actions and patterns this data does not identify any individual in any way and is anonymised how do we use this information communication with you we use your information to send you communications about our service or to let you know about any changes to our terms of service or privacy statement we also use your information to respond to you if you contact us promote security we use the information you have provided to verify your account and to promote safety and security by investigating suspicious activity or violations to our terms of service improvement and development from time to time we may conduct surveys to better understand how to improve features how is your information shared hampshire iowh will not share your data with other organisations without your consent unless the law permits us to do so we share data only with our authorised data processors who must act at all times on our instructions as the data controller under the uk data protection act 2018 before you submit any information it will be made clear to you why we are asking for specific information and it is up to you whether you provide it hampshire iowh do not and will never sell any data is your information safe the information transmitted between the hampshire iowh parent portal and openrio hampshire iowh s electronic patient record system is a secure data flow all of the information systems used by hampshire iowh are implemented with robust information security safeguards to protect the confidentiality integrity and availability of your personal information the security controls adopted by the trust are influenced by a number of sources including the 10 national data guardian standards and guidelines produced by nhs england and other government standards how do we respond to legal requests we may have to share your information if there is a legal basis in which to do so like a court order how will we notify you of changes to this policy we will notify you when we make any changes to this policy and invite you to review and consent before continuing to use the service hampshire iowh takes yours and your carer s child s confidentiality and privacy rights very seriously our privacy notice explains how we collect process transfer and store your personal information and forms part of our accountability and transparency to you under the uk general data protection regulation gdpr 2018 please note that if you access our service using your nhs login details the identity verification services are managed by nhs england nhs england is the controller for any personal information you provided to nhs england to get an nhs login account and verify your identity and uses that personal information solely for that single purpose for this personal information our role is a processor only and we must act under the instructions provided by nhs england as the controller when verifying your identity to see nhs england s privacy notice and terms and conditions please click here this restriction does not apply to the personal information you provide to us separately to review our privacy notice in full please visit https www hiowhealthcare nhs uk privacy notice how to contact us with questions or concerns if you have any additional questions regarding this policy please feel free to contact data protection officer at hampshire iowh nhs foundation trust data protection officer southern health nhs foundation trust 7 sterne road tatchbury mount calmore southampton so40 2rz telephone 023 8087 4000 email dataprotectionofficer southernhealth nhs uk","searchSummary":"\nPrivacy statement\n\n\nIntroduction\n\n\nWe are committed to protecting and respecting your privacy. The following Privacy Statement applies to the Hampshire & Isle of Wight Healthcare NHS Foundation Trust Parent Portal in its entirety, and sets out how your personal data is handled by us. We strongly recommend that you take some time to read this policy carefully to understand how we treat your personal data.\n\n\nWhat information do we collect?\n\n\nInformation you provide\n\n\nWe collect information directly from you in a number of ways. You have a choice about the data we collect. When you are asked to provide data, you may decline. However, some information will need to be provided in order to have a Hampshire & IOWH Parent Portal account. This will include your email and password.\n\n\nThe Hampshire & IOWH Parent Portal also uses cookies. Cookies are small text files that save and retrieve information about your visit, such as how you entered and navigated the portal and what information was of interest to you. In addition to this, if you personalise any part of the Hampshire & IOWH Parent Portal, the information is stored in a cookie and is remembered for your next visit. Cookies provide an anonymised label for each user. If you are uncomfortable with the use of cookies, you can disable cookies on your electronic device by changing the settings in the 'Preferences' or 'Options' menu in your internet browser.\n\n\nData may be collected when you enter information as part of your child’s Hampshire & IOWH Parent Portal Personal Record. When this data is collected, we will notify you as to why we are asking you for this information, and how this information will be used. It is completely up to you whether or not you provide it, and if you do not feel comfortable providing this information, you are under no obligation to do so. The Hampshire & IOWH Parent Portal uses a temporary session cookie to reference the active server session. The cookie is in-memory only and is not active after the browser session is closed.\n\n\nNetworks and Devices\n\n\nWhen you access The Hampshire & IOWH Parent Portal, we use technology to collect information indirectly, such as your internet address (IP Address), which is then kept in our internet logs. This is collected for aggregate information purposes and represents statistical data about our users’ browsing actions and patterns. This data does not identify any individual in any way and is anonymised.\n\n\nHow do we use this information?\n\n\nCommunication with you\n\n\nWe use your information to send you communications about our service or to let you know about any changes to our terms of service or privacy statement. We also use your information to respond to you if you contact us.\n\n\nPromote security\n\n\nWe use the information you have provided to verify your account and to promote safety and security by investigating suspicious activity or violations to our terms of service.\n\n\nImprovement and development\n\n\nFrom time to time we may conduct surveys to better understand how to improve features.\n\n\nHow is your information shared?\n\n\nHampshire & IOWH will not share your data with other organisations without your consent, unless the law permits us to do so. We share data only with our authorised Data Processors, who must act at all times on our instructions as the Data Controller under the UK Data Protection Act 2018. Before you submit any information, it will be made clear to you why we are asking for specific information, and it is up to you whether you provide it. Hampshire & IOWH do not and will never sell any data.\n\n\nIs your information safe?\n\n\nThe information transmitted between the Hampshire & IOWH Parent Portal and OpenRio (Hampshire & IOWH’s electronic patient record system) is a secure data flow. All of the Information Systems used by Hampshire & IOWH are implemented with robust information security safeguards to protect the confidentiality, integrity and availability of your personal information. The security controls adopted by the Trust are influenced by a number of sources including the 10 National Data Guardian Standards and guidelines produced by NHS England and other Government standards. \n\n\n How do we respond to legal requests?\n\n\nWe may have to share your information if there is a legal basis in which to do so (like a court order). \n\n\nHow will we notify you of changes to this policy?\n\n\nWe will notify you when we make any changes to this policy and invite you to review and consent before continuing to use the service.\n\n\nHampshire & IOWH takes yours, and your carer's child’s confidentiality and privacy rights very seriously. Our Privacy Notice explains how we collect, process, transfer and store your personal information and forms part of our accountability and transparency to you under the UK General Data Protection Regulation (GDPR) 2018.\n\n\nPlease note that if you access our service using your NHS login details, the identity verification services are managed by NHS England. NHS England is the controller for any personal information you provided to NHS England to get an NHS login account and verify your identity, and uses that personal information solely for that single purpose. For this personal information, our role is a “processor” only and we must act under the instructions provided by NHS England (as the “controller”) when verifying your identity. To see NHS England's Privacy Notice and Terms and Conditions, please click here.This restriction does not apply to the personal information you provide to us separately.\n\n\nTo review our Privacy Notice in full please visit:\n\n\nhttps://www.hiowhealthcare.nhs.uk/privacy-notice\n\n\nHow to contact us with questions or concerns\n\n\nIf you have any additional questions regarding this policy, please feel free to contact:\n\n\nData Protection Officer at Hampshire & IOWH NHS Foundation Trust:\n\n\nData Protection Officer\n\nSouthern Health NHS Foundation Trust\n\n7 Sterne Road\n\nTatchbury Mount\n\nCalmore\n\nSouthampton SO40 2RZ \n\n\nTelephone: 023 8087 4000\n\nEmail: dataprotectionofficer@southernhealth.nhs.uk\n\n\n \n","historicUrls":["/privacy-statement"],"advisoryLock":{"username":"admin","title":"admin","_id":"cm6oobxar00200ihrpo0sp5nc","updatedAt":"2025-02-03T06:32:55.627Z"},"body":{"type":"area","items":[{"_id":"w551258365721801571","type":"apostrophe-rich-text","content":"<h2>Privacy statement</h2>\n\nIntroduction\n\nWe are committed to protecting and respecting your privacy. The following Privacy Statement applies to the Hampshire & Isle of Wight Healthcare NHS Foundation Trust Parent Portal in its entirety, and sets out how your personal data is handled by us. We strongly recommend that you take some time to read this policy carefully to understand how we treat your personal data.\n\nWhat information do we collect?\n\nInformation you provide\n\nWe collect information directly from you in a number of ways. You have a choice about the data we collect. When you are asked to provide data, you may decline. However, some information will need to be provided in order to have a Hampshire & IOWH Parent Portal account. This will include your email and password.\n\nThe Hampshire & IOWH Parent Portal also uses cookies. Cookies are small text files that save and retrieve information about your visit, such as how you entered and navigated the portal and what information was of interest to you. In addition to this, if you personalise any part of the Hampshire & IOWH Parent Portal, the information is stored in a cookie and is remembered for your next visit. Cookies provide an anonymised label for each user. If you are uncomfortable with the use of cookies, you can disable cookies on your electronic device by changing the settings in the 'Preferences' or 'Options' menu in your internet browser.\n\nData may be collected when you enter information as part of your child’s Hampshire & IOWH Parent Portal Personal Record. When this data is collected, we will notify you as to why we are asking you for this information, and how this information will be used. It is completely up to you whether or not you provide it, and if you do not feel comfortable providing this information, you are under no obligation to do so. The Hampshire & IOWH Parent Portal uses a temporary session cookie to reference the active server session. The cookie is in-memory only and is not active after the browser session is closed.\n\nNetworks and Devices\n\nWhen you access The Hampshire & IOWH Parent Portal, we use technology to collect information indirectly, such as your internet address (IP Address), which is then kept in our internet logs. This is collected for aggregate information purposes and represents statistical data about our users’ browsing actions and patterns. This data does not identify any individual in any way and is anonymised.\n\nHow do we use this information?\n\nCommunication with you\n\nWe use your information to send you communications about our service or to let you know about any changes to our terms of service or privacy statement. We also use your information to respond to you if you contact us.\n\nPromote security\n\nWe use the information you have provided to verify your account and to promote safety and security by investigating suspicious activity or violations to our terms of service.\n\nImprovement and development\n\nFrom time to time we may conduct surveys to better understand how to improve features.\n\nHow is your information shared?\n\nHampshire & IOWH will not share your data with other organisations without your consent, unless the law permits us to do so. We share data only with our authorised Data Processors, who must act at all times on our instructions as the Data Controller under the UK Data Protection Act 2018. Before you submit any information, it will be made clear to you why we are asking for specific information, and it is up to you whether you provide it. Hampshire & IOWH do not and will never sell any data.\n\nIs your information safe?\n\nThe information transmitted between the Hampshire & IOWH Parent Portal and OpenRio (Hampshire & IOWH’s electronic patient record system) is a secure data flow. All of the Information Systems used by Hampshire & IOWH are implemented with robust information security safeguards to protect the confidentiality, integrity and availability of your personal information. The security controls adopted by the Trust are influenced by a number of sources including the 10 National Data Guardian Standards and guidelines produced by NHS England and other Government standards. \n\n How do we respond to legal requests?\n\nWe may have to share your information if there is a legal basis in which to do so (like a court order). \n\nHow will we notify you of changes to this policy?\n\nWe will notify you when we make any changes to this policy and invite you to review and consent before continuing to use the service.\n\nHampshire & IOWH takes yours, and your carer's child’s confidentiality and privacy rights very seriously. Our Privacy Notice explains how we collect, process, transfer and store your personal information and forms part of our accountability and transparency to you under the UK General Data Protection Regulation (GDPR) 2018.\n\nPlease note that if you access our service using your NHS login details, the identity verification services are managed by NHS England. NHS England is the controller for any personal information you provided to NHS England to get an NHS login account and verify your identity, and uses that personal information solely for that single purpose. For this personal information, our role is a “processor” only and we must act under the instructions provided by NHS England (as the “controller”) when verifying your identity. To see NHS England's Privacy Notice and Terms and Conditions, please <a href=\"https://access.login.nhs.uk/terms-and-conditions\" target=\"_blank\">click here</a>.This restriction does not apply to the personal information you provide to us separately.\n\nTo review our Privacy Notice in full please visit:\n\n<a href=\"https://www.southernhealth.nhs.uk/privacy-notice\" target=\"_blank\">https://www.hiowhealthcare.nhs.uk/privacy-notice</a>\n\nHow to contact us with questions or concerns\n\nIf you have any additional questions regarding this policy, please feel free to contact:\n\nData Protection Officer at Hampshire & IOWH NHS Foundation Trust:\n\nData Protection Officer \nSouthern Health NHS Foundation Trust \n7 Sterne Road \nTatchbury Mount \nCalmore \nSouthampton SO40 2RZ \n\n<a href=\"http://loremipsum@hotmail.com/\">Telephone: 023 8087 4000 \nEmail: </a><a href=\"mailto:dataprotectionofficer@southernhealth.nhs.uk\">dataprotectionofficer@southernhealth.nhs.uk</a>\n\n \n"}]},"_url":"/privacy-statement","_originalWidgets":{"w551258365721801571":{"_id":"w551258365721801571","type":"apostrophe-rich-text","content":"<h2>Privacy statement</h2>\n\nIntroduction\n\nWe are committed to protecting and respecting your privacy. The following Privacy Statement applies to the Hampshire & Isle of Wight Healthcare NHS Foundation Trust Parent Portal in its entirety, and sets out how your personal data is handled by us. We strongly recommend that you take some time to read this policy carefully to understand how we treat your personal data.\n\nWhat information do we collect?\n\nInformation you provide\n\nWe collect information directly from you in a number of ways. You have a choice about the data we collect. When you are asked to provide data, you may decline. However, some information will need to be provided in order to have a Hampshire & IOWH Parent Portal account. This will include your email and password.\n\nThe Hampshire & IOWH Parent Portal also uses cookies. Cookies are small text files that save and retrieve information about your visit, such as how you entered and navigated the portal and what information was of interest to you. In addition to this, if you personalise any part of the Hampshire & IOWH Parent Portal, the information is stored in a cookie and is remembered for your next visit. Cookies provide an anonymised label for each user. If you are uncomfortable with the use of cookies, you can disable cookies on your electronic device by changing the settings in the 'Preferences' or 'Options' menu in your internet browser.\n\nData may be collected when you enter information as part of your child’s Hampshire & IOWH Parent Portal Personal Record. When this data is collected, we will notify you as to why we are asking you for this information, and how this information will be used. It is completely up to you whether or not you provide it, and if you do not feel comfortable providing this information, you are under no obligation to do so. The Hampshire & IOWH Parent Portal uses a temporary session cookie to reference the active server session. The cookie is in-memory only and is not active after the browser session is closed.\n\nNetworks and Devices\n\nWhen you access The Hampshire & IOWH Parent Portal, we use technology to collect information indirectly, such as your internet address (IP Address), which is then kept in our internet logs. This is collected for aggregate information purposes and represents statistical data about our users’ browsing actions and patterns. This data does not identify any individual in any way and is anonymised.\n\nHow do we use this information?\n\nCommunication with you\n\nWe use your information to send you communications about our service or to let you know about any changes to our terms of service or privacy statement. We also use your information to respond to you if you contact us.\n\nPromote security\n\nWe use the information you have provided to verify your account and to promote safety and security by investigating suspicious activity or violations to our terms of service.\n\nImprovement and development\n\nFrom time to time we may conduct surveys to better understand how to improve features.\n\nHow is your information shared?\n\nHampshire & IOWH will not share your data with other organisations without your consent, unless the law permits us to do so. We share data only with our authorised Data Processors, who must act at all times on our instructions as the Data Controller under the UK Data Protection Act 2018. Before you submit any information, it will be made clear to you why we are asking for specific information, and it is up to you whether you provide it. Hampshire & IOWH do not and will never sell any data.\n\nIs your information safe?\n\nThe information transmitted between the Hampshire & IOWH Parent Portal and OpenRio (Hampshire & IOWH’s electronic patient record system) is a secure data flow. All of the Information Systems used by Hampshire & IOWH are implemented with robust information security safeguards to protect the confidentiality, integrity and availability of your personal information. The security controls adopted by the Trust are influenced by a number of sources including the 10 National Data Guardian Standards and guidelines produced by NHS England and other Government standards. \n\n How do we respond to legal requests?\n\nWe may have to share your information if there is a legal basis in which to do so (like a court order). \n\nHow will we notify you of changes to this policy?\n\nWe will notify you when we make any changes to this policy and invite you to review and consent before continuing to use the service.\n\nHampshire & IOWH takes yours, and your carer's child’s confidentiality and privacy rights very seriously. Our Privacy Notice explains how we collect, process, transfer and store your personal information and forms part of our accountability and transparency to you under the UK General Data Protection Regulation (GDPR) 2018.\n\nPlease note that if you access our service using your NHS login details, the identity verification services are managed by NHS England. NHS England is the controller for any personal information you provided to NHS England to get an NHS login account and verify your identity, and uses that personal information solely for that single purpose. For this personal information, our role is a “processor” only and we must act under the instructions provided by NHS England (as the “controller”) when verifying your identity. To see NHS England's Privacy Notice and Terms and Conditions, please <a href=\"https://access.login.nhs.uk/terms-and-conditions\" target=\"_blank\">click here</a>.This restriction does not apply to the personal information you provide to us separately.\n\nTo review our Privacy Notice in full please visit:\n\n<a href=\"https://www.southernhealth.nhs.uk/privacy-notice\" target=\"_blank\">https://www.hiowhealthcare.nhs.uk/privacy-notice</a>\n\nHow to contact us with questions or concerns\n\nIf you have any additional questions regarding this policy, please feel free to contact:\n\nData Protection Officer at Hampshire & IOWH NHS Foundation Trust:\n\nData Protection Officer \nSouthern Health NHS Foundation Trust \n7 Sterne Road \nTatchbury Mount \nCalmore \nSouthampton SO40 2RZ \n\n<a href=\"http://loremipsum@hotmail.com/\">Telephone: 023 8087 4000 \nEmail: </a><a href=\"mailto:dataprotectionofficer@southernhealth.nhs.uk\">dataprotectionofficer@southernhealth.nhs.uk</a>\n\n \n"}},"_children":[]},{"_id":"ckzmromh6003l0hjnq82aj2nm","published":true,"loginRequired":"","trash":false,"type":"apostrophe-rio-auth-module","title":"Rio Auth","slug":"/rio-auth","viewUsersIds":[],"viewGroupsIds":[],"editUsersIds":[],"editGroupsIds":[],"docPermissions":[],"tags":[],"orphan":false,"rank":15,"path":"/rio-auth","level":1,"createdAt":"2022-02-14T14:03:38.058Z","titleSortified":"rio auth","updatedAt":"2022-02-14T14:03:38.059Z","highSearchText":"rio auth rio auth rio auth rio auth apostrophe rio auth module","highSearchWords":["rio","auth","apostrophe","module"],"lowSearchText":"rio auth rio auth rio auth rio auth apostrophe rio auth module","searchSummary":"","historicUrls":["/rio-auth"],"_url":"/rio-auth","_originalWidgets":{},"_children":[]},{"_id":"ckzmrph3d004d0hjnd23lkl6c","published":true,"loginRequired":"","trash":false,"type":"phr-error-module","title":"Error","slug":"/error","viewUsersIds":[],"viewGroupsIds":[],"editUsersIds":[],"editGroupsIds":[],"docPermissions":[],"tags":[],"orphan":false,"rank":16,"path":"/error","level":1,"createdAt":"2022-02-14T14:04:17.737Z","titleSortified":"error","updatedAt":"2022-02-14T14:04:17.738Z","highSearchText":"error error error error phr error module","highSearchWords":["error","phr","module"],"lowSearchText":"error error error error phr error module","searchSummary":"","historicUrls":["/error"],"_url":"/error","_originalWidgets":{},"_children":[]},{"_id":"cluqu1a7r005a0imyua0sxjxb","published":true,"loginRequired":"","type":"phr-admin-ncmp-tracker-module","title":"NCMP","slug":"/ncmp","viewUsersIds":[],"viewGroupsIds":[],"editUsersIds":[],"editGroupsIds":[],"docPermissions":[],"tags":[],"orphan":false,"rank":17,"path":"/admin-ncmp","level":1,"createdAt":"2024-04-08T10:51:25.047Z","titleSortified":"ncmp","updatedAt":"2025-02-03T07:29:00.674Z","highSearchText":"ncmp ncmp ncmp ncmp phr admin ncmp tracker module","highSearchWords":["ncmp","phr","admin","tracker","module"],"lowSearchText":"ncmp ncmp ncmp ncmp phr admin ncmp tracker module parent portal is an online platform where you can access information about your child s health including appointments immunisations children and family services letters helpful resources and more","searchSummary":"\nParent portal is an online platform where you can access information about your child's health; 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Your feedback:

This is a space where you can give us feedback on how you find the features within the portal. Please do not use this feedback form for health-related queries.

Alternatively, if you have a health-related query, please contact the relevant ChatHealth service on:

ChatHealth 0-5 years: 07520 615720

ChatHealth 5-19 years: 07507 332417

If you are experiencing technical issues or have questions regarding the portal, please email pip@southernhealth.nhs.uk

Contact us

If you need help urgently contact your doctor, visit a NHS walk-in centre or call NHS 111.

If it is an emergency, dial 999 or visit A&E.

You can contact a health visitor or school nurse for advice using our ChatHealth service which is a suite of text support services for parents, carers, families and young people in Hampshire.

Alternatively, you can call your health visiting or school nursing team:

Find Your Health Visiting Service - Hampshire | Health for Under5s
Find your Secondary School Nursing Team - Find Help | Health for Teens | Hampshire
Find your Primary School Nursing Team Health for Kids | School Nurses | Hampshire